Help center


Welcome to the PicYou AI Help Center — your go-to place for quick answers, and tips to boost your creative workflow.

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Getting Started

Learn the basics in just a few steps. This guide shows you how to create an account, understand how credits work, and start making your first image or video.

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Feature Guides

Text to video: How to write prompts, pick styles, and export your result.

image to video: Transform static images into animated visuals.

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Templates & Assets

Download preset templates (image / video)

Explore our asset library: backgrounds, stickers, motion elements

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Troubleshooting

What if generation fails?My prompt isn’t giving the result I expect — how can I improve it?

Export errors or slow exports — possible causes & fixes

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Tips

How to write high-quality prompts?

Credit‑saving tricks & strategies

Recommended export settings for TikTok, Instagram, YouTube.

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Support & Feedback

Can’t find what you’re looking for? Submit your question or feedback here.

We also welcome your ideas for new features or improvements.

For technical issues (e.g. account problems or generation failures), please reach out to us via …

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Subscribe & Recharge

At Picyou AI, we offer flexible subscription plans designed to meet your needs based on your usage frequency and personal preferences. Whether you’re a casual user or a professional creator, our subscription options have you covered.

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